All orders from a weekend will be shipped on a Monday, excluding bank holidays where orders will ship on Tuesdays. Orders before 8am weekdays we aim to have shipped that day.
We want to sort out any issues with your order straight away. Please email us at hello@contourclothing.shop with an image of the incorrect item quoting your order number and we will get back to you as soon as possible.
Shipping
Yes we do! Prices are calculated based on weight at checkout. Customs charges for international orders are to be covered on the customers end.
Currently we only ship with Australia Post tracked (express and standard available). Please be aware if you order from outside of Australia once the parcel leaves AU it will be in the care of your national postal service. The tracking number provided on your order confirmation email can be used on your national postal services tracking site for fully up to date information.
We aim to ship your orders within 24 hours, Monday - Friday. If the order is placed on a weekend this will be shipped on a Monday.
Exchanges
We are now closing down. If your purchase does not fit we will exchange it for another size, or if stock is not available something of equivalent value. As we are closing down we will not be issuing returns for giftcards for refunds.
We are happy to refund or replace faulty items. To help us deal with the issue as quickly as possible, please email us at hello@contourclothing.shop with the following information:
Contour Clothing's mission is to transform Shapewear to Irresistible, Functional, Fashion. Through our collections with built-in shapewear we create a seamless blend of comfort and style. Embrace your style, celebrate your body, and experience fashion that empowers.
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